{"id":2017,"date":"2024-11-18T20:22:59","date_gmt":"2024-11-18T20:22:59","guid":{"rendered":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/?page_id=2017"},"modified":"2025-05-14T13:52:22","modified_gmt":"2025-05-14T13:52:22","slug":"pqrs","status":"publish","type":"page","link":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/pqrs\/","title":{"rendered":"PQRS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2017\" class=\"elementor elementor-2017\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29af4b60 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29af4b60\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-201477aa\" data-id=\"201477aa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19eb3942 elementor-widget elementor-widget-text-editor\" data-id=\"19eb3942\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p><strong>Formulario de Peticiones, Quejas, Reclamos y Sugerencias (PQRS)<\/strong><\/p>\n\n<p>En Cl\u00ednica de Oftalmolog\u00eda San Diego, estamos comprometidos con brindarte una atenci\u00f3n de calidad y escuchar tus necesidades. Este formulario est\u00e1 dise\u00f1ado para que puedas presentar de manera formal tus peticiones, quejas, reclamos o sugerencias, en cumplimiento de las disposiciones legales establecidas en la Ley 1755 de 2015 (Ley de Peticiones) y dem\u00e1s normativas aplicables en el sector salud.<\/p>\n\n<p>Por favor, completa los campos del formulario de manera clara y precisa. Una vez enviada tu solicitud, recibir\u00e1s un n\u00famero de radicado para realizar el seguimiento correspondiente. Recuerda que puedes indicar el medio por el cual deseas recibir nuestra respuesta.<\/p>\n\n<p><strong>Nota:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>La informaci\u00f3n proporcionada ser\u00e1 tratada con estricta confidencialidad, de acuerdo con la Ley 1581 de 2012 sobre Protecci\u00f3n de Datos Personales.<\/li>\n\n<li>Aseg\u00farate de incluir todos los datos requeridos para garantizar una gesti\u00f3n eficiente de tu solicitud.<\/li>\n<\/ul>\n\n<p>\u00a1Gracias por ayudarnos a mejorar!<\/p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2016-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"2016\">\n<div class=\"screen-reader-response\">\n<p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\">\n<ul><\/ul>\n<\/div>\n<form action=\"\/SanDiego\/wp-json\/wp\/v2\/pages\/2017#wpcf7-f2016-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2016\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2016-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><br \/>\n<\/fieldset>\n<p><input class=\"wpcf7-form-control wpcf7-hidden\" value=\"N\u00famero de radicado: (Autom\u00e1tico)\" type=\"hidden\" name=\"radicado\" \/><\/p>\n<p>Fecha de solicitud: <span class=\"wpcf7-form-control-wrap\" data-name=\"fecha-solicitud\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"fecha-solicitud\" \/><\/span>\n<\/p>\n<p>Nombre del usuario: <span class=\"wpcf7-form-control-wrap\" data-name=\"nombre-usuario\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre-usuario\" \/><\/span>\n<\/p>\n<p>Identificaci\u00f3n: <span class=\"wpcf7-form-control-wrap\" data-name=\"identificacion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"identificacion\" \/><\/span>\n<\/p>\n<p>Edad: <span class=\"wpcf7-form-control-wrap\" data-name=\"edad\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"edad\" \/><\/span>\n<\/p>\n<p>Domicilio: <span class=\"wpcf7-form-control-wrap\" data-name=\"domicilio\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"domicilio\" \/><\/span>\n<\/p>\n<p>Sexo: <span class=\"wpcf7-form-control-wrap\" data-name=\"sexo\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"sexo\" value=\"Femenino\" \/><span class=\"wpcf7-list-item-label\">Femenino<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"sexo\" value=\"Masculino\" \/><span class=\"wpcf7-list-item-label\">Masculino<\/span><\/span><\/span><\/span>\n<\/p>\n<p>Correo electr\u00f3nico: <span class=\"wpcf7-form-control-wrap\" data-name=\"correo-electronico\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"correo-electronico\" \/><\/span>\n<\/p>\n<p>Tel\u00e9fono: <span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span>\n<\/p>\n<p>Entidad: <span class=\"wpcf7-form-control-wrap\" data-name=\"entidad\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"entidad\" \/><\/span>\n<\/p>\n<p>Discapacitado: <span class=\"wpcf7-form-control-wrap\" data-name=\"discapacitado\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"discapacitado\" value=\"S\u00ed\" \/><span class=\"wpcf7-list-item-label\">S\u00ed<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"discapacitado\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n<\/p>\n<p>Sede de atenci\u00f3n: <span class=\"wpcf7-form-control-wrap\" data-name=\"sede-atencion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"sede-atencion\" \/><\/span>\n<\/p>\n<p>Tipo de solicitud:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipo-solicitud\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><input type=\"checkbox\" name=\"tipo-solicitud[]\" value=\"Petici\u00f3n\" \/><span class=\"wpcf7-list-item-label\">Petici\u00f3n<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"tipo-solicitud[]\" value=\"Queja\" \/><span class=\"wpcf7-list-item-label\">Queja<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"checkbox\" name=\"tipo-solicitud[]\" value=\"Reclamo\" \/><span class=\"wpcf7-list-item-label\">Reclamo<\/span><\/span><\/span><\/span>\n<\/p>\n<p>Medio de respuesta:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"medio-respuesta\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><input type=\"checkbox\" name=\"medio-respuesta[]\" value=\"Correo electr\u00f3nico\" \/><span class=\"wpcf7-list-item-label\">Correo electr\u00f3nico<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"checkbox\" name=\"medio-respuesta[]\" value=\"Mensaje de texto\" \/><span class=\"wpcf7-list-item-label\">Mensaje de texto<\/span><\/span><\/span><\/span>\n<\/p>\n<p>Servicio sobre el que desea presentar:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"servicio\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><input type=\"checkbox\" name=\"servicio[]\" value=\"Gesti\u00f3n y Atenci\u00f3n al Usuario\" \/><span class=\"wpcf7-list-item-label\">Gesti\u00f3n y Atenci\u00f3n al Usuario<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"servicio[]\" value=\"Cirug\u00eda\" \/><span class=\"wpcf7-list-item-label\">Cirug\u00eda<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"servicio[]\" value=\"Consulta con Especialista\" \/><span class=\"wpcf7-list-item-label\">Consulta con Especialista<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"servicio[]\" value=\"Ayudas Diagn\u00f3sticas\" \/><span class=\"wpcf7-list-item-label\">Ayudas Diagn\u00f3sticas<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"servicio[]\" value=\"Suministro de Lentes y Monturas\" \/><span class=\"wpcf7-list-item-label\">Suministro de Lentes y Monturas<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"checkbox\" name=\"servicio[]\" value=\"Servicio Farmac\u00e9utico\" \/><span class=\"wpcf7-list-item-label\">Servicio Farmac\u00e9utico<\/span><\/span><\/span><\/span>\n<\/p>\n<p>Describa su solicitud:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion-solicitud\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"descripcion-solicitud\"><\/textarea><\/span>\n<\/p>\n<p>Observaciones:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"observaciones\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"observaciones\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar solicitud\" \/>\n<\/p>\n<p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"75\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Formulario de Peticiones, Quejas, Reclamos y Sugerencias (PQRS) En Cl\u00ednica de Oftalmolog\u00eda San Diego, estamos comprometidos con brindarte una atenci\u00f3n de calidad y escuchar tus&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-2017","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"AdminSanDiego","author_link":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/author\/adminsandiego\/"},"uagb_comment_info":0,"uagb_excerpt":"Formulario de Peticiones, Quejas, Reclamos y Sugerencias (PQRS) En Cl\u00ednica de Oftalmolog\u00eda San Diego, estamos comprometidos con brindarte una atenci\u00f3n de calidad y escuchar tus&hellip;","_links":{"self":[{"href":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/wp-json\/wp\/v2\/pages\/2017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/wp-json\/wp\/v2\/comments?post=2017"}],"version-history":[{"count":5,"href":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/wp-json\/wp\/v2\/pages\/2017\/revisions"}],"predecessor-version":[{"id":2173,"href":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/wp-json\/wp\/v2\/pages\/2017\/revisions\/2173"}],"wp:attachment":[{"href":"https:\/\/clinicasandiegocucuta.com\/SanDiego\/wp-json\/wp\/v2\/media?parent=2017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}